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Testimonials
The following is a sample of comments made by recent clients of NILS:
- Valuing the 2003 Census and Survey
of the Residential Aged Care Workforce
The 2003 aged care workforce census and survey filled a huge gap in our knowledge of the dimensions and characteristics of our workforce. The results dispelled some myths, confirmed some common understandings and showed other features of the workforce in a new light. The results have been an invaluable underpinning for ACSA’s policy work in this area and for our advocacy on behalf of the industry. Even four years later we regularly reach for the report when working on workforce issues and discussing them with others. Bringing this data up-to-date, and broadening its scope to include key parts of the community care workforce, is important for us all if we are to rise to the challenge of providing more care to an ageing population in the context of a reduced or static supply of labour nationally. We need to understand the facts so that we can act on them.
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Greg Mundy
Chief Executive Officer
Aged and Community Services Australia |
The 2004 Report, "The Care of Older Australians - a picture of the residential aged care workforce," gave to us, for the first time, data on the estimated numbers of care workers and a profile of their employment arrangements, age, country of birth, education levels attained, the main characteristics of their work and how they feel about their work. This information was valuable in assisting to frame relevant submissions to the Government about workforce issues and helped improve employment practices in the aged care sector.
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Richard Gray
Executive Director
Catholic Health Australia |
The Australian Nursing Federation fully supports the 2007 Aged Care Census and Survey. The ANF found the information from the 2003 Aged Care Census and Survey extremely valuable in understanding and supporting the aged care workforce and developing programs for the education and training of staff. The 2003 Census and Survey was the first comprehensive data collected about the aged care workforce and a follow up census and survey is essential to determine whether strategies implemented in response to the 2003 census and survey have been successful and what other strategies are needed for the future. Caring for older people is complex, challenging and rewarding and initiatives such as
the census and survey contribute directly to the provision of quality care.
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Jill Illiffe
Federal Secretary
Australian Nursing Federation
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BHP Billiton Petroleum: “NILS recently administered a Health, Safety and Environment (HSE) survey for BHP Billiton’s worldwide operations. NILS provided an excellent service always meeting agreed deadlines and providing a professional analysis of the results. I would certainly commend them to any organisation considering carrying out such a survey”.
- Commonwealth Department of Employment and Workplace Relations: “The survey was conducted very professionally and the analytical work, quality of reporting and report presentation was of a very high standard and represented value for money. NILS was particularly responsive in undertaking and completing the survey, which greatly assisted in producing a quality product within a very tight timeframe”.
- Commonwealth Department of Immigration, Multicultural and Indigenous Affairs: “NILS has produced first class research that has played a major role in informing and shaping Australia’s migration policies. Sue Richardson and her team have, within the past year, produced two key reports for DIMIA. These reports, exploring the labour market and settlement experiences of new migrants, have used data from the longitudinal survey of immigrants to Australia (LSIA) to great effect. [Their] statistical analysis of this world-leading data set has been of the highest standard, and has been augmented by a strong capacity for public policy analysis. The NILS research will continue to influence thinking about immigration policy in the medium to long term”.
- Commonwealth Department of Health and Ageing: Professor Sue Richardson and her team have been contracted by the Department of Health and Ageing, Ageing and Aged Care Division, Workforce Initiatives Team, to conduct a review of existing data on the residential aged care workforce and to conduct a census and survey of that workforce. Professor Richardson and her team have provided an extremely high level of service to the Department. The analysis of the data has been very high quality and both reports provided by NILS have been of an exemplary standard.
The Department is very pleased with the quality of the reports and with the consummate professionalism of the NILS team.
- New Zealand Treasury: “The Treasury commissioned from NILS a review of the role that low paid work plays in the pathway into stable well-paid work. The report identifies the groups typically employed in such jobs, and the characteristics of those who experienced higher or lower levels of earnings growth. NILS was chosen because of its familiarity with these issues in the Australian context, and its ability to draw together the empirical findings from other English-speaking countries. The work was done in a thorough and timely way, and with responsiveness to [our] requirements. It provides a valuable assessment of why, and in what circumstances, low paid jobs are a “stepping stone or a dead end” for the workers employed in them. The report is to be included in the Treasury’s Working Paper series”.
- Unisuper Ltd: “NILS completed a study of “University Employment over the Decade to 2010” for Unisuper [the superannuation fund for Australia’s universities]. Their report has provided the superannuation fund with insight into the growth of employment by category and gender, and will be very useful in our strategic planning process. The staff of the Institute were professional in their approach, and all project time lines were met. The report has both the detail that is required for our planning and the narrative that allows the non-statistician easy access to its contents”.
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